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Shop Personalised Gifts Customer Help Center

Frequently Asked Questions

Personalised Gifts FAQs

How long will it take to make my personalised gift?

Can I change my personal message once i've sent my order?

Can I upload a picture with my personalised message?

Do you charge for delivery?

Can I track my order?

Can I cancel my order?

What happens if my order arrives damaged?

Childrens Toys FAQs

How long will it take for me to receive my order?

Will my order come fully built?

Do you ship outside the UK?

Do you charge for delivery?

Can I track my order?

What if i change my mind?

Payments & Security

Will you keep my payment card details?

What personal details do you keep on me?

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