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COVID-19 Policy

With the ongoing situation around COVID-19, we wanted to share an update with you. These are uncertain times, but we are sure about one thing: putting the health and safety of our team and our customers first is key.

Shop Personalised Gifts and our suppliers are doing everything we can to ensure the continued sanitization of all our products and facilities. Shop Personalised Gifts and our suppliers are committed to staying healthy, and helping our customers stay healthy, too.

 Your Orders:

We apologise for any delays in getting your orders to you, and if you have an order outstanding  please be sure we are working hard to get this to you as quickly as possible.

Covid-19 has had an impact our our suppliers and the courier companies, suppliers are having to work to Government guidelines regarding working and social distancing with reduced staff. Courier companies have also seen an large increase of people now ordering online which has had an impact on delivery times. Be assured both are working very hard to manufacture and deliver your order as quickly as possible.

Production or shipping may be impacted by issues beyond our control, and cause a bit of a wait. At the current time production and shipping are currently running 1-2 working days behind normal production and shipping days. Please take this into account when you place your orders.

We hope to maintain regular order shipments as best we can and as quickly as we can and we appreciate your patience.

Stay well!